Refund Xbox Game. Go to this link so you can try to get a refund. Firstly this guide will only be for digital games purchased through your Xbox Series X or Xbox Series S console.
Items that may be eligible for return refund or exchange include physical goods like a Surface Xbox controller virtual reality headset or packaged software. Refunds are available at least one day after the games release date and after youve downloaded and played it at least once. Receiving refunds on digital products purchased from other retailers like download codes from Amazon will have different rules.
Microsofts refund system applies to games and apps for Xbox One or Windows 10 but only if theyre purchased through the digital Microsoft Store you cant buy a game from another retailer and try and get a refund from Microsoft unsurprisingly.
While you cant refund a game on your Xbox console itself with Microsoft you may be able to find out who to contact from the information section of the game youre trying to return. Keep in mind there is no guarantee of a return at all. Games and apps are only eligible for a refund within 14 days of purchase and only if youve played less than 2 hours across all accounts - you cant sink 40 hours into a massive RPG and then try and get your money back. As in the case of a withdrawal purchases are not eligible for a refund after 14 days.